Effective Date: 28 Nov 2024
At Digitali Webbs Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us through our website, https://digitali.co.ke, and the digital services we offer.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
This includes information you provide directly to us, such as:
- Full name
- Email address
- Phone number
- Business name
- Billing address
- Payment information (processed securely by third-party payment processors)
- Any other information you provide while contacting or interacting with us.
b) Non-Personal Information
This includes data collected automatically when you visit our website, such as:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited and time spent on the website
- Referring URL
We use cookies and similar technologies to collect this information. You can manage cookie preferences in your browser settings.
2. How We Use Your Information
We use your information for the following purposes:
- Service Delivery: To provide, maintain, and improve our digital services, including website design and development, maintenance, and plugin sales.
- Communication: To respond to your inquiries, provide customer support, and send service-related updates.
- Payment Processing: To facilitate transactions and send invoices.
- Marketing: To send promotional emails and updates about our services (with your consent).
- Security: To protect our website and services from unauthorized access, fraud, and abuse.
- Compliance: To comply with legal obligations and enforce our terms and conditions.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist in delivering our services (e.g., payment processors, hosting providers, email marketing platforms).
- Legal Authorities: When required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, sale, or acquisition of Digitali Webbs Services.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request the deletion of your personal information (subject to legal obligations).
- Opt-Out: Unsubscribe from marketing communications by following the opt-out instructions in our emails.
To exercise these rights, please contact us at [email protected] or call 0710420222.
6. Third-Party Lin
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
7. Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without parental consent, we will delete it promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services constitutes your acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Digitali Webbs Services
Email: [email protected]
Phone: 0710420222
Website: https://digitali.co.ke